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What PBX Phone System for Business Should You Use? The costs of running your front office can come down with a move to a PBX phone system. Your customer support can rely on such a system to work efficiently at minimal costs. A PBX system also improves convenience of office communications between employees as well as with external entities, be it via email or voice/video calls, at affordable rates. Before choosing any type of PBX system, first think about the way your business communicates. Does your office utilize its existing phone system to mostly for outgoing calls to customers? Answering that question can help settle for the ideal PBX phone for your business. Some of the issues raised here can help choose the right PBX system for your business:
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An IP Phone
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With an IP PBX office phone, you can enjoy superior, integrated communication features. The system calls for appreciable upfront investments, especially if you’re hosting it in-house, but it’s worthwhile in the long run due to the possible costs savings of around 50% in telephone call costs. Small as well as medium-sized enterprises will find an IP PBX very useful, and if your bandwidth is good enough to back numerous phone lines, this equipment is perfect for your office. Also, remember an IP telephone is perfect for video conferencing at extremely affordable costs. PBX Hosted in the Cloud or Virtually If you’re a small business experiencing constraints in resources and manpower, you’ve got a lot on your plate already. Fortunately, you can rely on a hosted or virtual PBX telephone system as these are maintained offsite. A hosted or virtual PBX means less headache for you, and while you’ll have to pay a monthly subscription fee, your provider will take care of the management and maintenance of the system. With the cloud model, you don’t have to spend a lot on infrastructure to support your IP telephone. Since you now have one less responsibility, it is possible to emphasize on your main business activities. Features Make sure you’ve investigated your business communication specifications to help identify the features that your PBX telephone should support. You may be a small or medium sized business, but an IP PBX telephone can offer you many features to enhance your communication capabilities and productivity. If your company makes international calls a lot, you need to pick an IP PBX phone to leverage the appreciably long-distance call rates, which are better than traditional analog telephones. Other aspects to anticipate in a PBX phone are call transfer, automated receptionist, and call waiting. The right PBX phone can dramatically improve business communications and productivity. With the above guidelines, choosing the right PBX phone won’t be a problem.